At Cozy Cloud Co., every bedding piece is crafted with care — from the first stitch to final packaging. Each design is hand-stitched and custom-made to ensure the softness, detail, and quality our brand is known for.

Because of this craftsmanship, please allow 2–5 days for processing before your order ships. Once shipped, delivery typically takes 7–15 days, depending on your location.

Shipping Details

We offer standard flat-rate shipping on all orders, with tracking included.

Simply add your favorite Cozy Cloud pieces to your cart to view available shipping options before checkout.

We ship Monday through Friday. Orders picked up later in the afternoon may not have tracking updates until the next day.

You’ll receive an email confirmation with tracking information as soon as your order ships.

Where We Ship From

To maintain the highest standards in quality and craftsmanship, we partner with artisans and stitching studios around the world.

Depending on product availability, your order may ship from our U.S. fulfillment center or one of our international production facilities.

Estimated Delivery Times

United States: 6–14 days

Canada: 7–15 days

United Kingdom: 7–15 days

France: 7–15 days

Germany: 7–15 days

Australia: 7–15 days

Please Note

• Processing may take slightly longer during peak seasons due to high order volume or custom design work.
• Delivery times are estimates and may vary due to customs clearance, local carrier delays, or seasonal demand.
• All shipments include tracking for full visibility from our studio to your doorstep.

Support Hours

Monday through Friday: 9 am - 5 pm CST

We will reply to support inquiries within 24-48 hours.