PRIVACY POLICY

Cozy Cloud Co. Privacy Policy

Last updated: July 22, 2025

This Privacy Policy describes how Cozy Cloud Co. ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from www.cozycloudco.com (the "Site"). By using our services, you agree to the terms outlined in this policy.

Changes to This Privacy Policy

We may periodically update this policy to reflect changes in our practices or for legal or regulatory reasons. The updated policy will be posted on the Site with a new "Last Updated" date.

How We Collect and Use Your Personal Information

We collect personal information from various sources to provide our services, fulfill orders, and enhance customer experiences.

Information We Collect Directly from You

• Name, address, phone number, and email

• Billing and shipping details

• Payment confirmation

• Account login details

• Order history and shopping behavior

• Customer service interactions

Information We Collect via Cookies

• Device and browser data

• IP address

• Site usage activity

• Shopping preferences

Information We Collect from Third Parties

• Shopify (our ecommerce platform)

• Payment processors (for transactions)

• Marketing and advertising partners

How We Use Your Personal Information

• To fulfill orders and provide services

• To communicate with you about your orders and account

• To personalize marketing and promotions

• To improve and secure our services

• To prevent fraud and ensure safety

Cookies

We use cookies and similar tracking tools to remember your preferences, analyze traffic, and serve relevant ads. You may disable cookies through your browser, but this may affect your site experience.

How We Disclose Your Personal Information

We may share your data with:

• Service providers (e.g., payment, shipping, analytics)

• Business and advertising partners (e.g., Shopify Audiences)

• Affiliates within our company structure

• Legal authorities when required by law

We do not sell sensitive personal information or use it to infer characteristics.

User-Generated Content

Reviews and content posted publicly may be visible to others. We are not responsible for how third parties use this information.

Third-Party Links

Our site may link to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies independently.

Children’s Data

Our services are not intended for individuals under 16. We do not knowingly collect data from children.

Security and Retention

We implement security measures to protect your data, but no method is 100% secure. Data is retained as long as necessary for service provision and legal compliance.

Contact Us

For questions about our privacy practices, please contact us at: support@cozycloudco.com